BA and Oneworld
Back to Forum- This topic has 14 replies, 10 voices, and was last updated 27 Mar 2020
at 11:53 by Swissdiver.
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SwissdiverParticipantI flew last month to Colombo on UL (first leg codeshare on EY metal) in business and was expecting points and tiers according to https://www.britishairways.com/en-gb/executive-club/collecting-avios/flights. Since it did not happen, I claimed. This is surreal BA’s reply:
I appreciate you booked your flights with a UL prefix, but I am afraid our agreement with SriLankan Airlines does not include codeshare flights operated by Etihad, so I’m sorry to disappoint you but on this occasion I am unable to credit your account.
So actually one can book with a OneWorld partner and BA can decide, at its sole discretion, whether its “agreeement” allows the credit.
Appalling!
18 Mar 2020
at 10:39
Raffles99ParticipantThere is no ‘discretion’.
On the page you linked to, click on ‘Codeshares’. The rules come up clear as day. A oneworld flight opererated by a non-oneworld airline earns no Avios and no tier points.
(There are actually two exceptions to this – Qantas flights operated by Emirates and Qantas flights operated by KLM – but this is because of the historic JV agreement between BA and Qantas. If you fly Emirates on a QF flight number you get tier points and Avios.)
18 Mar 2020
at 11:30
SwissdiverParticipant[postquote quote=993814][/postquote]
The rule you mention is for BA flights, not for other OW members!
18 Mar 2020
at 12:01
anyonebutbaParticipantIt’s normal standard practice unless specifically specified that “operating” carriers rules apply to accrual / redemption rules, is EY a OW carrier? Not at all so why would you expect miles and credits?? 🙄
18 Mar 2020
at 12:28
BackOfThePlaneParticipant@swissdiver – please tell me you aren’t pestering the BAEC at the moment with this matter?
18 Mar 2020
at 13:31
JasmineBearParticipant[postquote quote=993803][/postquote]
@OP
Since we are all pretty good at complaining when the airlines get it wrong, now that you have had a chance to re-read the actual requirements from BA and OneWorld as pointed out by @SimonS1, perhaps you should consider your original post and offer an open apology unless you still believe you are correct?
Or would this be too magnanimous of you, especially when there are some slightly more pressing issues happening in the world at the moment…..?
18 Mar 2020
at 14:34
SwissdiverParticipantSimon,
Besides the fact this screenshot is under “British Airways flights” and not under “Other Airlines” and more specifically UL (which is misleading), it tends to demonstrate my point: OneWorld doesn’t work properly…18 Mar 2020
at 14:53
SimonS1Participant[postquote quote=993839][/postquote]
Except that it says in large letters at the top of the page “You can earn Tier Points too, on British Airways and oneworld flights”. A flight on Etihad isn’t a Oneworld Flight.
As I see it alliances work perfectly well – you get BAEC credit when flying with another Oneworld Airline. This has been the case since ever with the known exception of QF flights on Emirates.
18 Mar 2020
at 15:04
christopheLParticipantExcept that « a British Airways flight » or « a Oneworld flight » doesn’t mean anything.
You have to read the small prints to be aware that a Bristhish Airways or a Oneworld flight is not a flight you bought on a Oneworld airline website with a Oneworld airline flight number but a flight you bought on a Oneworld airline website with a Onewirld flight number and operated by a Oneworld airline.
The fact is that there is a huge gap between what is advertised and the detailed rules. Should airlines have to give a clear view of the rules of there FFP when advertising there FFP they would have to use proper booklets to do so.19 Mar 2020
at 13:40
KeithParticipantI once but never twice made the same error thinking booking on EI MAN DUB JFK would earn me tier points. It didn’t. I couldn’t even use EI lounge as a Gold BA. But I did get a nice Y to J upgrade on return which was great after an exhausting business trip
26 Mar 2020
at 09:41 -
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