To participate on our forum, please sign in. If you do not have an account, please register.
NEVER FLY ALITALIA!!! IT WAS THE WORST TRAVEL EXPERIENCE OF MY LIFE.
They turned a ten hour flight into a twenty-five hour nightmare. They bumped us off our direct flight, and gave us instructions in Roma about how to connect in Toronto. Then, in Toronto, they gave us different directions, which made us miss our connecting flight. They lost our baggage, gave us a $300 voucher. They will not take responsibility. We can not talk to them directly—we only can email them, and GUESS WHAT? they don’t respond. They owe us much more than $300 off Alitalia fare, because we WILL NEVER TAKE ALITALIA AGAIN!