[Anonymous]

[NTarrant]

Check-in was extremely slow, taking 45 minutes from joining queue to getting to the desk. Two other flights to NZ were also checking in on this line. Flight was being called whilst finishing check-in, which meant a quick rush to the gate which seemed like miles away.

A pleasant greeting from the the senior attendant, seats found (19AB) which were emergency exit. Seat was comfortable and the extra leg room was welcome. The IFE was available from the start and the choice of CD’s and films is extremely good. Saftey demo was a film which was fun and well put together which was made to attract attention, not your normal run of the mill.

Take off was late due to a passenger not turning up and bags removed, but once under way the crew can around with water. Sometime after meals were served. A choice of a hot meal with lamb or a chicken salad with pasta. We went for the chicken which was good and accompanied with bread and a chocolate brownie which was a little heavy. Beverages were served as well, soft and hot.

Another chance for drinks was given whilst trays collected. Crew came around shortly before arrival with sweets and handed cards so that comments could be made on a dedicated website. Arrival into Auckland was about 30 minutes late, but disembarking was quick.

All in all a good flight, only downside being the awful check-in.

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