Reply To: Turkish Airlines – delays and lies

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Last November I was flying from Addis Ababa to Kiev via Istanbul with TK in Business Class. The flight left ADD 2hrs late and on arrival we toured the airport before waiting to go on a gate – the same aircraft pushing back was my Kiev flight. There were alot of anxious passengers who had connections. The transit desk was under siege from delayed passengers, so I went to the TK Lounge where they rebooked me onto their flight at 6pm (10hrs later) refusing to let me travel on the Ukraine International flight that left in 90mins and on which they had a codeshare. They proposed hotel accommodation (room only no meals) near the airport, but I decided to stay airside and use the showers in their lounge. No matter how nice the TK Lounge is, 9hrs is a long a time to spend there.

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