Reply To: BA Have Crystal BallsBack to Forum
Thank you for the advice. My flight was brought forward by 3 hours, so i think the time issue is not an issue. What peeved me most is customer service agent calling to try and pacify with Avios, and denying it was a valid claim, under EU261, citing weather over 30 hours in advance.
I wish i could have their foresight for the lottery numbers.
I have now written a strong letter to BA in house legal team. I have referred to Bott & Co.
I will keep the forum updated on how i get on. if negative I will use court action.
Why they cant just cough up, and admit they were liable.
Have a good weekend all.
Well done for standing up to them. It’s the only way to hold them accountable.