Reply To: Etihad's "increased value and flexibility based on customer feedback"

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I think FDOS is probably right. What is now being seen as poor investments in Alitalia and Air Berlin, and the recent cost cutting in Air Serbia, I think this will be part of an ongoing process at Etihad to cut costs given the losses they suffered in recent months. It is but another measure as we have seen a general reduction in service offerings and benefits on board and on the ground at Etihad over a number of months now.

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