Reply To: Etihad's "increased value and flexibility based on customer feedback"

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An interesting attempted spin – removing transport as somehow an IMPROVEMENT in services – but it really won’t wash. I’m a long time Emirates user, and one of the most valued perks is getting off a flight and knowing there’s a limo and knowledgable driver to take me to my final destination. Even less chance I will switch to Etihad now.

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