Reply To: Aer Lingus A330 J

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I’ve used EI premier to most of their destinations, and have never failed to be impressed. I think they have the friendliest crews I’ve ever met, the food offering is good, the IFE is good (one time it could only play one move in Spanish, so that was a long 7 hours). The seats are fully flat, which is a huge upgrade to their previous seats. Always my first choice for transatlantic travel. The pre-clearance is so much better than queuing at the other end, combined with global entry and it took me 5 minutes last time to get through the secondary search and CBP.

I’ve you’ve ever had the misfortune to require customer service assistance, I find their airport and telephone teams very easy to deal with.

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