Reply To: BA drops 14 places and now ranked 40 in the world's best airlines

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Reading this thread made me chuckle a bit. Whilst I feel this list has some odd placings, I feel obliged to share this short story.

Two business contacts had to fly recently from Milan to Houston. Of course there are no direct flights and so I told them of the options of AF via Paris, LH via FRA, KLM via Amsterdam etc, but told them BA had two flights a day from LHR to IAH, and so this might give them more choice, maybe better connections and easier schedules.

They took my “advice” and on their return I queried them on their flight experience. I got the following feedback.

From one “the less said about BA the better” and the other, “regarding BA, simply no comment”.

I have to say this did embarrass me somewhat.

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