Reply To: BA seat assignment cancellation

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I’ve always disagreed with the way BA handles this. The seat allocation is a privilege of holding a card and when you have exercised that privilege, the seats should stick IMO. Could you imagine if you booked reward seats which were made available to you because you were GCH, then they cancelled your ticket because you dropped to silver? The logic should be the same.

As to alerting you/finding two seats together, well you would expect in this day of datatbases and business rules that this would be easy to do. Heyho.

Sorry you lost your seats.

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