Reply To: Atrocious ground handling by LH at FRABack to Forum
I filled in a KLM baggage delay form online last night claiming for my immediate out of pocket expenses, a few items of clothing. This morning I have had an email confirming that they are paying exactly what I asked for, in full, to my account.
Lufthansa, not even the courtesy of a reply. Guess which airline gets my business in the future.