Reply To: Atrocious ground handling by LH at FRA

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capetonianm
Participant

I filled in a KLM baggage delay form online last night claiming for my immediate out of pocket expenses, a few items of clothing. This morning I have had an email confirming that they are paying exactly what I asked for, in full, to my account.

Lufthansa, not even the courtesy of a reply. Guess which airline gets my business in the future.

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