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The trouble with rferguson and handbag is they both talk far too much common sense. Sadly this is totally unsuited to a BA environment.
Divide & conquer, dumbing down, cost reduction etc are all part of the BA armoury, when working as a team, experienced/trained staff and investing wisely are what made BA a great airline.
Between 2003 and 2004 I did London – JNB every month, the flat beds in J were the bees knees with crew who were proud to be there. 14 years on and if you are unlucky you will get exactly the same beaten up old 747s (less of course the one that was taxied into a wall in Joburg) with the same business class showing its age, and crew hired on a minimum wage type budget.
Hard to see how this will change really, as Intheair told us before it’s basically tough as the crew signed a contract and Walsh will smash any sign of dispute like he smashed BASSA before.
Will the last member of legacy turn off the lights on the way out. But please don’t pull the plug out in case it shuts BA down for the weekend by mistake.
To fly to serve and all that.