Reply To: ba on board customer service lacking

Back to Forum


On your flight to Bangkok you had a mixed fleet crew, they aren’t the most experienced unfortunately. I just flew the same route last week and it was rather good service; luck of the draw I guess. There is no first class on the aircraft operating this route, but I’d have thought they should have offered you a club meal on the basis your premium meal wasn’t loaded…. like my flight just gone I expect they didn’t have enough of those either.

Be up-to-date
Magazine Subscription

To see our latest subscription offers for Business Traveller editions worldwide, click on the Subscribe & Save link below