Reply To: British Airways Global System Outage

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Sounds to me that WW is lining Cruz up in the cross hairs.

He said that Mr Cruz’s lack of visibility in the terminal during the subsequent chaos was not an issue. “In this situation I think Alex did a good job,” he said. “It’s fair to say maybe I would have done things differently, but then I’m a different person.”

He added: “I’ve got to accept that the role I have now is different. When you appoint people to run the business, you’ve got to have confidence in them until the time that maybe you don’t. And then you deal with that.”

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