Reply To: BA Miffed FleetBack to Forum
Read the initial post up you wrote – it was entirely inappropriate to blame poorly paid staff for the service standards you seem to expect. Blame BA and to be honest I am surprised you fly them – but if you do, belt up as you have a choice.
Your juvenile comment about your colleague doesn’t warrant a response.
Don’t be so rude about staff who are just trying to earn a living. I don’t agree about their strike action as they knew about the job when they signed up, but they are giving service appropriate to what they are being paid. It is for us as customers to vote with our money if we don’t appreciate the service. Don’t be so self-important, because important you are not.
For what it is worth, IN MY VIEW BA staff by and large give a reasonable level of service and I tend to fly quite them frequently, usually in first class. Most of the time they give good service, some of the time it is poor but for the convenience of terminal five, which is close to where I live, I tend to use them for direct flights. If I was as derogatory about the service as you are, I wouldn’t use them – you can fly with who you want but please stop moaning about it when you do.
I have to say that I totally understand the post by selbyjay – he/she disapproves of the they BA treat their staff, and avoids flying BA, possibly to his or her inconvenience, and that is a good principle in my view.