Reply To: British Airways Global System Outage

Back to Forum


I was speaking yesterday with a friend who was previously the CEO of one of the main Database Software Systems companies and he talked about how when dealing with either very large corporate customers or governments who suffer a major failure of this kind they will always seek to find what he called “Star Trek Red Shirt” in simple terms the one individual who is going to get the blame and subsequently ‘die off’. The alternative is a report that invariably details successive points of failure throughout the management chain. The now infamous BA / subcontractor technician looks to me being lined up for his ‘red shirt’.

Be up-to-date
Magazine Subscription

To see our latest subscription offers for Business Traveller editions worldwide, click on the Subscribe & Save link below