Reply To: First time with Ryanair – Will be the last

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This thread got a little off course so let me reiterate what I regard as acceptable with Ryanair and what I regard as unacceptable.

Acceptable – Terms and Conditions, Booking procedure, Route network, business model.
Unacceptable – Filthy aircraft, crew not trained in how to secure door slide, uncomfortable seat, rude crew.

My email of complaint has yet to receive a reply but I will update this thread with their response when it does. To my mind the issue around a crew member not knowing how to properly secure the door slide clips is a serious one and I will press them for an explanation.

Someone judging an airline on one flight – that’s just stupid.

The B738 does not have ‘door slide clips’.

Do you mean the crew member had trouble putting the girt bar into the floor brackets, to arm the system? Or removing the girt bar from the slide brackets and clipping them to the door, after disarming?

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