Reply To: British Airways Global System Outage

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You should get the full claim including expenses. I would claim for €600 as your journey from LAS to GVA was disrupted.

The fact that is was 2nights is irrelevant – EC261 does not set out amounts or times- only that it’s the airline’s problem. If you can evidence that the first chance you had to get to GVA was 2 days later they will pay. Otherwise just submit MCOL.

I doubt BA will pay for flights on another airline. When you took matters into your own hands instead of allowing BA to rebook you that became your cost. Better to claim on your insurance.

Yes your silver should be extended 2 years.

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