Reply To: Are BA taking us for a ride with hand baggage only fares?Back to Forum
At Dusseldorf yesterday,BA941 the new outsourced ground team asked for people to put bags in the hold as the flight was ‘completely full’
5 minutes later the request was made again
5 minutes after the second announcement, when nobody came forward came the ‘threat’ – ‘if we don’t get any volunteers we will select passengers to put their baggage into the hold’ as you can imagine this generated a great number of bags being given over (2 actually), even though they were not offered priority boarding.
Once boarded, the flight was probably 80% full, and there was no need for any bags to be put into the hold.
I wonder why the ground staff took such an aggressive approach, and is this a sign of things to come – especially when they add the additional seats to both the 320s and 321s?