Reply To: British Airways Global System Outage

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It defies belief, mine anyway, that such a catastrophic event can be caused by one person throwing a switch (or a wobbly!) or pulling a plug and if this is the case then clearly there were inadequate procedures to prevent such a foreseeable event. If this did happen, and the ‘holes in the cheese’ lined up, then there wasn’t enough cheese, or there were too many holes. It would be rather like Donald Trump setting off a global nuclear war because he pressed the wrong button on his ‘phone while answering a call.

It reminds me of that old joke about the hospital which conducted an investigation because every Tuesday morning at 0920, whatever patient was in a particular bed would die. It turned out that the cleaner did a regular round at that time on a Tuesday and would unplug the support system to plug in his vacuum cleaner.

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