Reply To: British Airways failure – compensation

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What is that old adage that most of us learned when we were all a lot younger… Oh yes: if you’re in a hole, stop digging!

Just what is it about this pair of complete tw*ts that they appear determined to try and tough this one out both in the paucity of explanations and their incoherence, and then in the stance (initially) being taken in trying to deny their fare-paying passengers what they are legally owed. FFS!

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