Reply To: British Airways failure – compensation

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Even if the UPS system failed, which is highly unlikely, normal power would continue unless there was a power cut in the mains supply, which we know from the power companies was not the case.

This looks more and more like BA fishing for excuses. But even if AC/WW are correct, it’s still down to BA to pay compensation as a broken down computer is a bit like a broken down plane, and we know from the ECJ that a broken down plane is no longer an excuse not to pay out.

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