Reply To: British Airways Global System Outage

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The Independent are reporting

British Airways will meet all claims for compensation stipulated by EU rules for cancelled or heavily delayed flights, after the systems failure at the weekend disrupted travel for thousands of passengers, the airline has told The Independent. The airline has also softened its stance on refusing to cover the cost of flights on alternative airlines for passengers who used their initiative to escape the chaos at Heathrow and Gatwick.

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