Reply To: British Airways Global System Outage

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Thanks FDOS, that was a very enlightening article, well written about a complex technical issue but written to be comprehensible even to the non-technically minded. I note that the writer, James Hamilton, has written a number of articles about other relevant matters, such as overbooking and revenue management, and I shall look forward to reading more of his writing.

andrew.gill : How do you know that I, or anyone else, is a ‘middle aged white man’, and since you’re such a stickler for being politically correct, don’t you think your comment is itself ‘racist’ according to your definition of that overused word?

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