Reply To: BA and EU 261 again

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A brush off from BA- they say that they are not required to pay compensation when a flight is cancelled owing to strike action. They haven’t addressed the fact that the crew who were on strike on the relevant day were those from Mixed Fleet, who do not operate the flight I was on (so presumably the legacy crew who do were rostered on to a Mixed fleet route on the day in question). Nor do they deal with the CAA advice that strikes of the airline’s own staff do not count as exceptional circumstances under EU261 unless they were “wildcat”- which these weren’t. They have asked me not to write to them again as they will not change their mind. So five minutes on Money Claim On line tonight has seen a claim issued against them by me. Now the local County Court will decide.

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