I have just returned from KUL with BA in 1st on both sectors on the 787(9) and managed to use the upgrade voucher both ways, which is a novelty.
An average business class product pretending to be First.
I know it, you know it & the crew know it.
The food was bloody awful in both directions, seriously.
Recent Business class long haul with SAS and Qatar outshone BA’s First by a long way.
Friday I head out to PVG again & have chosen SAS over BA, it’s just a nicer all round experience for a similar price.