GBP-EUR forex rates might indeed be funny. When taking the train from Dublin to Belfast, choice is given to pay either in GBP or in EUR, and it is an obvious one provided you are carrying the currency or a credit card in that currency. Otherwise, the bank’s fees might surpass the ridiculous forex rate, on small amounts.
Back to this new Spanish management outrage, that I hardly understand. We are pushed to upgrade (with cash or points), which is a strategy I can understand. So why killing it with another downgrade of the business class service? Absurd.