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travelworld
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Next time we get irate because we didn’t get a Gold member welcome from the CSD, there are no menus in business class or an umbrella is not made available for us as we wait on rain-soaked aircraft steps, think of Mr Michael’s post above and focus on what really matters.

Mr Michael, many thanks for a very courageous post- and I hope you stay around for as long as you comfortably can.