Reply To: BA squeezing two more rows into short-haul aircraft.

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esselle
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Walsh is driven purely by TSR.

Whilst he is at the helm, those running the individual brands will be following that objective. Crap service and product are good short term drivers of TSR because they save money.

Somewhere there is an algorithm that tells him how much further her can go before the damage done starts to mitigate against TSR.

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