BA website = poor performance (though I am glad it works well for Charles P).
Just to give a couple current examples
1 – Technical Error
This has been on my account page for a while now – it is not a critical error, but it looks awful
2 – The Case of the Phantom Upgrade
Might be worth investigating, let’s look further
Okay, I don’t want to upgrade the London to Dublin leg, as I have an exit seat in ET, but why not look at CW from Dubai to London?
Oh dear, it cannot be done online – because I only wanted to upgrade one sector – I can upgrade both legs
I could upgrade both legs (for 3,250€), but not one – why offer the choice if it is not technically possible?
Having shown these examples, the legacy websites are not great (and there are good reasons for this). The best airline website I use is easyJet.com, which is excellent.