Reply To: Wry looks from BA cabin crew

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I am sufficiently p’d off with BA/IAG about their hardline stance over baggage interlining with different PNRs that I took some time out to ring the BAEC Gold line and give them a polite but firm blast. It’s only if sufficient people make a song and dance of it that BA’s beanies are likely even to register discontent by their customer base.

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