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ViajeroUK – I was interested to read that you prefer Schiphol over Heathrow. During the period when Brussels was closed I made use of Schiphol for a number of flights, the journey there is very easy for me as there is a direct train connection from Antwerp which is close to my Belgian house. Curiously I did find the airport somewhat lacking ‘warmth’. It may well be the single terminal design or the brusk manner in which the Dutch conduct themselves when traveling but either way I did not enjoy it. They do however do security well, with a large number of scanning areas and staff that seem to have been well trained.
I did use KLM for a flight to the US during this period but I found the Business Class seat to be very uneven making it difficult for a comfortable sleep plus on my flight the privacy screen between the seats kept rattling which was annoying. Overall not as good as BA in my view.