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Good point, Charles P. Reminds me of the maxim “it never pays to p…people off”. And it’s surprising, if not shocking, to see how rude people can be to transport employees, air, sea or land-almost always with no excuse whatsoever.
You’re absolutely right Travelworld. The trouble is it’s usually the front line employee who has to carry out managements strict rules that is seen as unbending and inflexible by the passenger. Having likely already had a stressfull journey to the airport and blood pressure raised, like a pressure cooker they let of their steam when faced with a situation they cannot change. I’m not condoning bad behaviour but sometimes I can understand it.