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rferguson
Participant

Thanks FDOS. My first request to be re-routed was rebuffed. I asked to speak to a supervisor as I said a days delay is unreasonable. A few hours I could swallow but not a day. In the end and after half an hour on hold the supervisor agreed to reroute me with another carrier. With the re-route i’ll still end up arriving twelve hours later but it’s better than 24.