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They have to keep up/down with the competition,& I trust a cup of tea or coffee with your candy – keep the candy for the kids!
I’m surprised the IFE isn’t used to order from a basic menu that would be a simpler though more frequent service for the cabin crew who could read an ipad when they trolly down the aisles, if the two systems can connect? Good for Business, & when they’re used to it in Economy too.
Its the cabin crew who instigate the reduced service for what reasons?
I remember the PanAm 727 service FRA – Berlin with a snack meal & beverages on a 25 minute flight!