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I have been at the boarding gate at HKG when BA were trying to close their London flight, which was a combined flight after the cancellation of the evenings other BA, London flight.

I was lucky to keep my club seat, but lots of passengers were being downgraded and bumped. Logistically there is nothing the airline could have done, an aircraft only has a specific number of seats..

I will agree though, if it had been my son who was bumped/downgraded, I would not have been too happy.