We flew out to Holguin, Cuba for christmas and new year, and after flying many times around the globe with various airlines, I can honestly say that this is the worst experience of my life. Only comparible to a shorthaul economy flight by Ryanair. Poor service, seat width and pitch only suitable for a child, and to top it off, charging for drinks on a 10hr flight. How rediculous, to charge for drinks on a 10hr flight with over 200 passengers, all that change (they don’t have) for notes, rip off prices etc….
Why not put an extra £10 on the flight and give everyone free drinks, this would not only save a lot of hassle for the crew, it would also mean everyone would get served quicker. Very very poor indeed.