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Sounds horrendous Bryan!
I’ve done Trans-atlantic on Thomson to Florida a few times when I was a bit younger and it was ok, always good crew and it just got us there – we didn’t really mind.
However, the last flight Man/BGI was great! It was an ex-First Choice 767 and the legroom was great in economy, crew were fantastic and I have actually advised people to try Thomson due to the great legroom compared to the usual BA/VS etc. We were joining a cruise so we were in a good mood anyway, but this really was a great economy flight – well, food was just ok, but comfort is more important on a 9hr flight.
I hope your holiday got better after that bad start.