Reply To: LOT Polish Airlines B787 Dreamliner Premium Economy

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I accidentally booked my flight for the day before I intended to leave and didn’t realize until I went to check in. Customer service was fantastic and allowed me to switch it to the next day with a $100CAN fee.

My fiancé was already in Poland waiting for me and my vacation would have been a complete disaster had they not switched it. Very impressed with the dedication and helpfulness of the staff at telephone customer service. Would fly again just for the fact they were kind enough to assist me at the last minute. I also didn’t mind the new plane 🙂 comfy and spacious.

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