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#589114

newbieflyer
Participant

Update:
FlyBE have agreed for a full refund of the GLA-BRR-GLA sector, including any costs incurred during the journey – ferry tickets, food on ferry. etc.

All discussions were hassle free, few emails exchanged and no arguments and no problem dealing with the staff. I was in direct contact with one of the Loganair representative and was dealt with extremely professionally and quite satisfied with the outcome.

we were given a choice of a complementary return ticket from gla-brr, to be used within the next 9 months. But chose for a refund, as was not sure if I would be able to make it any time soon.

only flip side was we were not able to land on the beach

Update: my communications were directly with LogaAir rep. Not sure if they are same as FlyBe.