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Alex, I was sitting in the BA lounge so missed most of the commotion but there were a lot of people looking upset around check-in when I walked past it.
A few of the VS pax obviously had BA status too as they came into the lounge huffing and puffing. One of them had one of the VS ground crew in about 3 times to try and sort out whatever problem there was.
It seemed to be well handled, even as if they were getting used to it…..?