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Binman62
Participant

I walked straight over to the spa reception desk and I had emailed ahead (tip: this is well worth doing!) to reserve a treatment.

BA……Please please take note……..It is ludicrius that you cannot book a spa treatment if flying First and using the Concorde room. Having to hope that every tom dick and gold card have not got there before you is rather annoying. Also makes the First help desk pointless as I have only ever had this request and they can never help.

VK excellent review