Reply To: United lost luggage

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MartynSinclair
Participant

American Airlines told me that for travel within the USA, they do not have to replace cases that are damaged and lost and the contents need to be claimed within 7 days.

With regards to my missing bag that arrived severely damaged, they replaced my bag (all contents were checked and nothing missing) at MCO as a gesture of good will as it had originally arrived from an International destination.

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