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Clearly mfmattos sampled one of the older UA B777 configurations with all of its shortfalls. The new C-class configuration (which I have now experienced on their B777, 767 and 747 aircraft) is so much better, with fully reclining flat beds – in my view more comfortable and restful than the set-up used by VS or NZ. In fact, in comparison with a recent Upper Class trip to Orlando on a VS 747, the UA product is better all round, with much improved entertainment system and better food. Agreed, UA F-class is better still….