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#585621

LuganoPirate
Participant

Swiss does adhere to EU 261 and this link from Swiss’s website explains what you are entitled to.

http://www.swiss.com/web/EN/general/footer_links/conditions_of_carriage/Pages/article_16.aspx

With respect to Martyn, and while I sympathise, do not go to a Swiss lawyer. They’ll likely ask CHF 2,000 upfront to take the case and you won’t get more than your statutory rights and unlikely a judge will award costs.