Reply To: Unacceptable Customer Service from SWISS

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ImissConcorde might be right about compensation, however I would closely check first..

I have a funny feeling Swiss might be exempt from EU regulations!

I agree totally, that it shouldn’t matter whether or not you are a FF or not…out of curiosity who is your Star Silver with ?

If you don’t get any satisfaction a well wordrd letter to Star , cc’ing Swiss management might get their attention !

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