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#582149

DazmanL
Participant

Overall this airline whips British airways in all areas bar one.. online check in.

Online check in is terrible on this airline. I wad travelling with my wife and it pre allocated us seats apart. When o tried to change to two free seats together it gave an unspecified error and just checked us in on the original seats and the system doesn’t have options to change your allocation afterwards.

It looks like the reason for failure was that the seats were already booked but they showed as free!

alsoI checked in at 36 hours before the fkight departed yet nearly every seat was reserved leading me to think that this airline pre checks everyone in making online check in a bit worthless.