Reply To: Question about MH fare rules

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IanFromHKG
Participant

Well, confession time…. I booked a ticket on MH earlier today to see Junior Offspring in a school play, which we found out later in the day has been postponed. Mea culpa. My question is how much I will need to pay to have the ticket cancelled/refunded or to change it. My examination of the e-ticket reveals gibberish at a level which even I, as a lawyer, am struggling to comprehend. Can anyone tell me what the following means in terms of refunds/changes?

PENALTIES-CHANGES/CANCEL
changes any time changes permitted for reissue/revalidation. note – ticket reissue-change fee – foc cancellations any time charge hkd 750 for cancel/refund. note – refund admin fee – hkd 750 partially used ticket -deduct applicable fare for used sectors plus admin fee hkd 750 ————————————————- child passenger and infant occupying a seat pays adult penalty. infants not occupying a seat pay 10 percent of adult penalty. ————————————————- in the event a ticket is reissued to a higher fare the change fee and rules of the new fare will apply. however the refund rules of the original fare apply irrespective of the refund rule specified on the reissued fare. ————————————————– applicable no-show fees apply in addition to cancellation / refund penalties. no-show fee is to be collected with change fee. charge hkd 750 for no-show.

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