Interesting report that is totally in line with my experience. KLM has massively improved over the last few years. Indeed, as Vertrek notes, it is interesting to see the new WBC seats in the near future.
I noticed that KLM will install 15 seats in the same space as 14 seats in BA First. Combined with their great Michelin star food offering and the improved service levels my expectations are very high.
Can’t wait to experience all this later in the year.