Reply To: KLM B777-200ER Economy Comfort

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The flight was LHR-AMS-CPT and the Economy Comfort on the long-haul sector gives you a handy 35″ leg room and is definitely worth the extra money plus you get out the aircraft ahead of the masses. As usual with KLM, a good all-round service apart from the baggage which, along with 17 other peoples effects, was left behind and arrived the next day on the Air France flight from Paris. According to the handling agent in CPT, this is happening quite a lot nowadays……are they perhaps prioritising well paying airfreight ahead of passengers baggage ?

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